Airport Services

Airport Mail Center

The Jacksonville International Airport provides passengers with a convenient opportunity for mailing at the airport mailing center. Passengers can send belongings or other items to any destination while on the move. You can also contact the mailing center for lost and found objects. Similarly, there are several information kiosks located inside all the terminals for passenger inquiry.

Medical Services

When making arrangements for your flight, visitors are needed to assert their individual needs. PBI is furnished with amenities that support the handicap as well as any guests with special. In an emergency health situation, the airport has helicopters available that can take two travelers at a time for medical attention.

Passengers are needed to make known if they have special needs while making fight reservations. JAX has facilities that provide for the handicap as well as support travelers with any special requirements. There are wheelchair and guide assistance available in the Terminal. In an emergency situation, passengers can talk to 911 using payphones at the airport or their mobile phones. Restrooms are open to all guests in various spots at both terminals.

Sleeping Lounges

Irrespective of what class you are flying, there are lounges available for resting. For those having long layovers, JAX offers sleeping lounges for a small fee, and you can pay at the door of the lounge before entry. You can also access the lounges through a lounge membership program. More information about this airport service can be found on the individual lounge pages. They are located at Concourse A, Airside, near Gate A. Besides sleeping lounges, there are hotels at the JAX airport if you are looking for extra comfort.

Other services

The ATM at JAX is located at the pre-security courtyard (just after Check-In), Airside, Baggage Claim.

There are also booths for currency exchange, spots for charging mobile devices situated at all terminals, information booths for all passenger inquiries, and free WIFI to all passengers at all terminals.

All passengers at PBI enjoy the free high-speed Wi-Fi available for internet access throughout the entire airport and the cell phone waiting lot. Accessible charging stations located at various spots in the Concourses.